Cookie Policy
Last Updated: 1st April 2025
1. Introduction
Virtuoso Interiors Ltd (7B High Street, Cobham, Surrey, KT11 3DH) is the data controller responsible for ensuring compliance with data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us. We are committed to safeguarding your privacy and ensuring the security of your personal data.
We do not request sensitive personal data, such as information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, or details about your sex life or sexual orientation. If you choose to provide such information, it will be considered as your explicit consent for us to process it.
2. Your Privacy & Security
Keeping your personal information safe and confidential is our priority. We ensure that any communication between you and Virtuoso Interiors Ltd is handled securely to protect your data.
3. What Information Do We Collect?
We only collect the information that you voluntarily provide and only as much as necessary to handle your enquiry. We do not ask for unnecessary or irrelevant details.
4. How We Use Your Information
The information you provide will be used solely for responding to your enquiry or fulfilling your request. If you subscribe to our newsletter, we may send you updates about our services or industry news. However, we will never share your personal information with third parties outside Virtuoso Interiors Ltd.
5. Cookies Policy
What Are Cookies?
Cookies are small files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. Cookies do not contain personal information and cannot be used to identify you. By continuing to browse our website, you consent to our use of cookies.
How Do We Use Cookies?
Like most websites, we use cookies to enhance your experience and improve the functionality of our website. Without cookies, our website may not remember your preferences as you navigate between pages.
How to Manage or Disable Cookies
If you prefer not to accept cookies, you can adjust your browser settings to disable them. Below are instructions on how to do this for different browsers:
Google Chrome: Click the wrench icon → ‘Settings’ → ‘Show advanced settings’ → ‘Content settings’
Mozilla Firefox: Go to the preferences window → Select ‘Privacy Panel’
Safari: Open the Safari menu → Select ‘Preferences’ → Click ‘Privacy’
Internet Explorer: Click the tools button → ‘Internet Options’ → Adjust cookie settings under ‘Privacy’
You can also delete cookies from your device at any time through your browser settings.
6. Your Rights & Access to Your Information
If you wish to access, correct, or delete any personal data we hold about you, you can request this by providing proof of identity. We will ensure that any outdated, inaccurate, or unnecessary data is updated or removed upon your request.
7. Website Security & Data Protection
We have security procedures in place to protect our website and prevent unauthorised access to data. However, please note that email communications are not always secure. If you need to send sensitive information, we recommend using a more secure method.
8. Data Breach Procedure
If you suspect that your data has been accessed by an unauthorised person, please report it to us immediately. Provide details of how you believe the breach occurred and any supporting evidence. We will investigate and take the necessary actions to resolve the issue.
9. Data Retention
We store records electronically and maintain backup systems to prevent data loss. When your data is no longer required, it is securely deleted.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. We will always process your data in accordance with the Privacy Policy in effect at the time of collection.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: info@virtuosointeriors.co.uk
📍 Address: 7B High Street, Cobham, Surrey, KT11 3DH
If you are not satisfied with our response, you have the right to contact the UK Information Commissioner’s Office (ICO) for further assistance: https://ico.org.uk/.